MEDICINE LAKE OUTFITTERS
SpanishPeaks

BOOKING CONDITIONS

Reservations:

We are primarily a pack trip outfitter.  It is difficult for us to be know how many horses will be needed for pack trips and how many can be left on the ranch for trail rides from week to week during the summer.  For this reason we cannot make a firm commitment to trail ride reservations for dates more than a week in advance.
Reservations are required and can be made by telephone or email.  We will take calls between 8am and 5pm Monday through Saturday and we check email regularly.  Unscheduled visits at the ranch are not welcome. 
At the time of booking we will need a profile on each member of your party which includes age, weight, height and riding experience.  This information helps us make decisions on the right horse and saddle to have ready for everybody when you arrive.

Limitations - Age & Weight:

Due to the inherent dangers associated with horseback riding we generally limit the age of our riders to no less than twelve years of age.  As horses are physically limited in how much weight they can safely carry we have a rider weight limit of 230 pounds.
For wildfire liability reasons and in consideration of our other guests we are strictly non-smoking on the entire ranch premises, at trailheads and on rides.  If you have a smoker in your group please consider booking with someone else.

Payment:

We take full trip fare at the time of booking.
Payment may be made by Visa or MasterCard using the Secure Payment Gateway below.
There is a 2% surcharge on credit card transactions.

Cancellation & Refund Policy:

After you have made your reservation we will likely turn away other clients for the same date and time.  For this reason 50% of fare is nonrefundable except in cases where we have to cancel as a result of severe weather and the ride can’t be rescheduled.  
The remaining 50% of payment will be fully refundable should you be unable to make the ride for any reason.  No refunds will be given on any ride in progress.
Please note: a little rain does not constitute severe weather.  If you only want to ride under blue skies, don’t book your ride until a day or two before you plan to go, when you can get an accurate weather forecast.

Indemnities:

Each participant will be required to sign a waiver releasing Medicine Lake Outfitters from all liability.  While we consider our operation to be as safe as any you will find, and we have a blemish free track record, there are always inherent risks in riding horses.  Excitement to motion is the very essence of the equine’s nature.  Horseback riding is adventure sport, your safety cannot be fully assured.
Riders under the age of 18 will need the signature of a parent or legal guardian.